A connection must be made to a UBC network by using the myvpn.ubc.ca site with your CWL Instructions are here: https://it.ubc.ca/services/email-voice-internet/myvpn Remote Desktop Connection to PClab Windows 10 The Windows 10 operating system comes with a remote desktop client already installed so you don't need to install additional software. To launch the application, type "remote desktop" in the search box on the taskbar and then select Remote Desktop Connection. This selection will open the remote desktop connection dialog box. Mac Get Microsoft Remote Desktop 10 from the App Store and follow the installation instructions For Mac Link is: https://apps.apple.com/us/app/microsoft-remote-desktop-10/id1295203466?mt=12 Ubuntu Linux The Ubuntu operating system also comes with its own native remote desktop client. To launch the application, type "remote desktop" in the search box on the dock and then select Remmina Remote Desktop Client. If you can't find the application, follow ? these instructions to do the installation. For Ubuntu Linux: https://www.ubuntupit.com/how-to-install-remmina-remote-desktop-client-in-ubuntu-linux/ Your instructor will have given you an IP address and a user name / password Enter the ip address in the Remote Desktop Cpnnection client The user name is ugrad\REOSCnnn as supplied by your instructor