Skip to main content

Fraudulent Computer Support Calls - News / Security - EOAS Help Desk

Jul 21 2017

Fraudulent Computer Support Calls

Authors list

Dear Colleagues,

Yesterday, a faculty member at UBC received a phone call at home from someone pretending to be a staff member from UBC IT offering to help check and update their computer.  This is an example of a “Windows Tech Support” scam, where the cybercriminal is hoping to install malware onto your computer.

Please be vigilant when you receive unexpected phone calls from a number you do not recognize. EOAS IT and UBC IT will never phone you at home to provide check-ups and upgrades on your computer without reason. 

If you receive a phone call from either UBC IT or EOAS IT that you did not expect, please refer that caller to your EOAS IT (Compstaff).



Helpful Unhelpful

29 of 53 people found this page helpful

Add a comment

Please log in or register to submit a comment.

Need a password reminder?